深圳机场深夜致歉，郑智化回应

\u003cdiv class=\"rich_media_content\"\u003e\u003c!--NO_AD_ERROR_2--\u003e\u003cp style=\"line-height: 1.75; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e10月25日，歌手郑智化在微博发文表示，自己在深圳机场乘坐航班的时候，升降车升至机门后离机门地板有25厘米距离，导致其轮椅无法推入飞机。而操纵升降车的司机不愿把升降板提高，冷眼看着他“连滚带爬”进飞机。此事在网络上引起关注和热议。\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c!--NO_AD_0--\u003e\u003c!--EOP_0--\u003e\u003c/span\u003e\u003c!--PARAGRAPH_0--\u003e\u003c/p\u003e\u003cdiv style=\"-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); cursor: default; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin-top: 16px; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px\" data-exeditor-arbitrary-box=\"wrap\"\u003e\u003cp style=\"background-color: transparent; line-height: 1.75; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e10月25日晚，深圳机场发布通报称，对\u003c!--SECURE_LINK_BEGIN_0--\u003e郑智化\u003c!--SECURE_LINK_END_0--\u003e反映的情况，机场高度重视，联合航空公司对现场保障情况快速进行了核实。\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c!--NO_AD_1--\u003e\u003c!--EOP_1--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_1--\u003e\u003cp style=\"background-color: transparent; line-height: 1.75; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e郑智化于10月25日下午从深圳乘坐深航ZH9073航班前往台北。因该航班前序航班到达时，国际及地区航班近机位资源已饱和，深圳机场安排该航班远机位停靠。为方便乘坐轮椅的旅客登机，深圳机场安排行动不便旅客登机车进行保障。由于在旅客上机和货物装载的过程中，飞机会出现上下移动，为防止保障设备刮碰飞机，\u003c/span\u003e\u003c/span\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e根据安全操作规范，登机车与飞机舱门需保持20cm的高度差，由此给轮椅旅客进入客舱带来不便\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e。最终，在1名航司地服人员和1名机组人员协助下，郑智化通过登机车安全进入客舱。\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c!--NO_AD_2--\u003e\u003c!--EOP_2--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_2--\u003e\u003cp style=\"background-color: transparent; line-height: 1.75; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e深圳机场表示，\u003c/span\u003e\u003c/span\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e针对这次登机保障出现的不足，机场联合航司立行立改，进一步完善轮椅旅客服务保障流程和措施\u003c/span\u003e\u003c/span\u003e\u003c/strong\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e：自10月25日晚间起，将为有轮椅旅客的航班尽可能提供廊桥靠接保障，对于确实无法靠桥的航班，轮椅旅客现场保障人员数量由1名增加至2名，强化现场保障能力；\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c!--NO_AD_3--\u003e\u003c!--EOP_3--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_3--\u003e\u003cp style=\"background-color: transparent; line-height: 1.75; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e试点启用前期已研发测试的有一定坡度的登机连接装置，解决行动不便旅客登机车及廊桥与飞机舱门高度差给轮椅旅客登机带来的不便，更好地帮助旅客安全顺畅登机。\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c!--NO_AD_4--\u003e\u003c!--EOP_4--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_4--\u003e\u003cp style=\"background-color: transparent; line-height: 1.75; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e对于此次服务保障带来的不便，深圳机场再次表示歉意。\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"background-color: transparent; text-align: center\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e\u003c!--IMG_0--\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"background-color: transparent; line-height: 1.75; margin-bottom: 20px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e随后，郑智化回应称，深圳机场已经对他个人提出道歉，他不再追究此事，相信这件事只是一个开升降车司机个人的恶劣行径，而非整个机场的问题，只希望借由此事，深圳机场能优化对残疾人士的服务和协助。\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"background-color: transparent; text-align: center\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e\u003c!--IMG_1--\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp style=\"background-color: transparent; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 20px; padding: 0px\"\u003e\u003cspan style=\"letter-spacing: normal\"\u003e\u003cspan style=\"font-size: 18px\"\u003e\u003cspan style=\"color: rgb(34, 34, 34)\"\u003e\u003cspan style=\"background-color: transparent\"\u003e来源：长安街知事\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cdiv type=\"x-list_link\" class=\"qqnews_list_link\" style=\"background-color: #F7F7F7; 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